MEDSOCKS AUSTRALIA – TERMS AND CONDITIONS

MedSocks Australia is a collaboration between MedSocks B.V. and Clinikix.

Business Details
MedSocks B.V.
Chamber of Commerce (KvK): 86742329
VAT No.: NL864072107B01
Kleiweg 172B, 3051 SJ Rotterdam, The Netherlands

Clinikix
ABN 61289267105
56/9 Delhi Street, West Perth WA 6005, Australia

Email: info@medsocks.com.au
Website: www.medsocks.com.au

Article 1 – Definitions
Consumer means an individual acquiring products for personal use.
Business Customer means a person or entity acquiring products for business purposes.
ACL means the Australian Consumer Law.
Agreement means any contract between the customer and MedSocks Australia.

Article 2 – Applicability
These Terms apply to all offers, orders, sales and agreements. Any customer terms are excluded
unless agreed in writing.

Article 3 – Offers and Pricing
All offers are non-binding.
Prices are displayed in Australian Dollars (AUD) and include GST where applicable.
Obvious pricing errors may be corrected.

Article 4 – Formation of Agreement
An agreement is formed when an order confirmation is issued or when products are dispatched.

Article 5 – Australian Consumer Rights
Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy
available under the ACL.
Consumers may be entitled to repair, replacement or refund where products fail to comply with
consumer guarantees.

Article 6 – Returns and Refunds
Customers may request a return within 30 days of receipt.
Products must be unworn, unused and in original condition unless the return relates to a defect or
ACL consumer guarantee.
Personalised products may not be returned unless defective.

Article 7 – Delivery
Delivery times are estimates only. Risk passes upon delivery to the customer unless otherwise
required by law.

Article 8 – Payment
Payment must be made through approved payment methods. Orders may be withheld until
payment is received.

Article 9 – Cancellation
MedSocks Australia may cancel orders where stock is unavailable, fraud is suspected or pricing
errors occurred. Any amounts paid will be refunded.

Article 10 – Liability
To the maximum extent permitted by law, indirect or consequential losses are excluded. Where
liability cannot be excluded, it is limited to remedies available under the ACL.

Article 11 – Intellectual Property
All intellectual property rights relating to MedSocks products, branding and website content remain
the property of MedSocks B.V. unless otherwise agreed in writing.

Article 12 – Force Majeure
Neither party is liable for delays caused by events beyond reasonable control including natural
disasters, transport disruptions, government actions or pandemics.

Article 13 – Complaints
Complaints may be submitted to info@medsocks.com.au. MedSocks Australia will respond within a
reasonable time.

Article 14 – Privacy
Customer information is handled in accordance with applicable Australian privacy laws and the
MedSocks privacy policy.

Article 15 – Governing Law and Disputes
These Terms are governed by the laws of Western Australia and applicable provisions of the
Australian Consumer Law.
The parties will first attempt to resolve disputes amicably. Failing resolution, disputes will be
submitted to the courts of Western Australia.

Article 16 – MedSocks Australia Operations
MedSocks Australia is a collaboration between MedSocks B.V. and Clinikix.
Clinikix may provide marketing, logistics, distribution and customer support services for Australian
customers.
Ownership of the MedSocks brand and intellectual property remains with MedSocks B.V. unless
otherwise agreed in writing.